WHO WE ARE

At Tech Aura PK, we’re dedicated to delivering an exceptional shopping experience to every customer. Since launching in 2021, our mission has been to handpick premium gadgets and accessories that combine quality, style, and affordability. With a growing community of 12,000+ happy customers, we’re proud to stand as one of Pakistan’s most trusted destinations for the latest tech and lifestyle essentials.

Your Trusted Tech Partner

Tech Aura PK is committed to providing a seamless shopping experience from start to finish. With fast delivery, secure payments, 24/7 assistance, and 7-day hassle-free returns, we ensure every purchase is smooth, safe, and satisfying.

About Tech Aura PK

Welcome to Tech Aura PK — your go-to store for cutting-edge gadgets and stylish accessories. Explore our handpicked collection of TWS earbuds, smartwatches, mobile accessories, and more. We’re passionate about combining premium quality, great value, and outstanding service to deliver an experience you’ll love, every time you shop.

FAQS

Q: How does Tech Aura PK handle returns and refunds?

A: We care about your shopping experience at Tech Aura PK. That’s why we provide a 7-day return and refund policy and a 10-day exchange window. If your purchase doesn’t meet your expectations, simply return it within 7 days for a full refund or exchange it hassle-free

Q: How soon will my order be delivered, and is there a shipping fee?

A: We aim to get your order on its way within 24 to 48 hours! 🚚

Shipping fees depend on your location, but enjoy free shipping on all orders over Rs. 5,000. Delivery time and cost estimates are available at checkout for your convenience.

Q: Are the products at Tech Aura PK original and brand-authentic?

A: Tech Aura PK is committed to quality and authenticity. Every item in our store is original, carefully sourced from verified brands, and thoroughly inspected to ensure you receive only the best, most reliable products.

Q: Where can I view my order tracking details?

A: Tech Aura PK provides full transparency for every order. Once shipped, you’ll get a tracking notification via email or WhatsApp with all the details you need. Use your tracking number on the courier’s website to stay updated on your delivery status.

Q: How can I make a payment for my order?

A: We offer Cash on Delivery (COD) for all orders to make your shopping experience safe and easy. Just pay in cash when your package is delivered — no advance payment required.

Q: How can I cancel or update my order after it’s been submitted?

A: At Tech Aura PK, we understand that plans can change. If you need to adjust or cancel your order, contact our support team immediately. We’ll gladly help if your order hasn’t yet been processed or shipped.

Q: What kind of warranty or guarantee does Tech Aura PK offer?

A: At Tech Aura PK, we stand behind the quality of our products. Warranty periods may vary by item, but if you ever receive a damaged or defective product, our team is here to ensure a smooth replacement or refund process.

Q: What’s the process if my order arrives in bad condition?

A: If you’ve received a damaged or faulty product, don’t worry — just reach out to us immediately. Our team will quickly assist you with a replacement or refund to ensure your satisfaction.

Q: When can I expect my order to arrive?

A: Our delivery timeframe depends on your location, but most orders are delivered within 3 to 5 business days after being shipped. As soon as your order is on its way, you’ll get a tracking update through email or WhatsApp so you can stay informed.